Director, Commercial Strategy and Operations

Position Title: Director, Commercial Strategy and Operations 

Position Type: Regular - Full-Time ​

Requisition ID: 40141 

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

This is a strategic, high-impact role at McCain, created to accelerate growth and drive commercial excellence across our Retail, Foodservice and QSR channels. As Director, Commercial Strategy and Operations, you’ll be at the heart of shaping our commercial vision - turning insight and strategy into tangible growth and long-term market leadership.

You will lead and inspire teams, influence cross-functional stakeholders, and champion innovative approaches to revenue growth and demand planning, ensuring McCain continues to deliver exceptional results in a rapidly evolving market.

What you’ll be doing

• Lead Revenue Growth Management (RGM) strategies to optimise price, product, promotion, placement, and channel mix for maximum revenue and profitability
• Design and execute commercial strategies informed by deep market insight and customer understanding, including accelerating Commercial One & MCX initiatives
• Oversee demand planning, ensuring accurate sales forecasts and alignment between commercial and supply chain teams
• Drive data-led decision-making by tracking KPIs, analysing performance, and investing in high-ROI growth areas
• Foster collaboration across Sales, Marketing, Product, Finance, and Supply Chain to deliver aligned, revenue-driving initiatives
• Mentor and develop high-performing teams in RGM, commercial operations, and analytics
• Manage commercial budgets, ensuring resource allocation prioritises initiatives that directly drive growth
• Champion innovation in RGM and demand planning through new tools, processes, and technologies
• Ensure compliance with corporate standards, policies, and industry regulations

What you’ll need to be successful. 

• Proven experience in commercial strategy, revenue management, operations, or a closely related discipline – operating at a Director, Head of, Controller level already.
• Proven experience operating within a large-scale FMCG environment
• Demonstrated success in revenue growth management, pricing, and promotional strategy
• Strong analytical and financial modelling skills with the ability to translate data into commercial decisions
• Proficiency with RGM tools, forecasting platforms, and commercial analytics
• Exceptional leadership, stakeholder management, and change management capabilities
• Excellent communication and collaboration skills, with experience influencing cross-functional and global teams

Benefits of the role.

Although we do encourage you to taste the goods you’ll be pleased to know we don’t pay you in ‘chips’. For working hard, you’ll also get a great salary and some pretty good benefits including:

• A generous Car Allowance
• An achievable yearly bonus based on personal performance.
• An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay
• Flexible holidays – where you can buy & sell up to 5 days holiday per year
• Optional health cash plan
• Cycle to work scheme
• 'Chips In’ Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe

Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person—it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely for about half of your working time. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.

About the team.

You’ll be part of the wider Commercial function, sitting at the heart of decision-making across Retail, Foodservice and QSR. The RGM team acts as a strategic partner to Sales, Marketing, Finance and Category, providing insight, challenge and direction to drive profitable growth. This role is central to embedding best-in-class RGM capability across the business and elevating how we use data to make smarter commercial decisions.

About McCain. 

Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

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McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. 

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. 

Job Family: Sales      
Division:  
Department: ​ ​
Location(s): GB - United Kingdom : England : Scarborough 

Company: