Infrastructure Manager

Job Advert: Infrastructure Manager

Location: Office base for 4 days per week at any Alexander Dennis location (Please only apply to one Location)
Department: IT
Reporting to: Group IT Director
Contract: Permanent, Full-time (37 hours per week)
Direct Reports: 3

About the Role

We are seeking an experienced Infrastructure Manager to lead, develop, and deliver robust IT Infrastructure Systems that support the growth and global operations of Alexander Dennis. This is a critical role, ensuring our infrastructure is secure, resilient, and aligned with business strategy. You will manage a talented team, oversee complex projects, and play a key part in minimising incidents and supporting business continuity.

Key Responsibilities

• Formulate and implement IT Infrastructure strategies in alignment with the Global IT Strategy.
• Own the Infrastructure for the business to ensure high levels of operational uptime.
• Utilising embedded ITIL process and systems to ensure
• Lead and deliver projects related to the evaluation and implementation of group-wide systems.
• Ensure compliance with company IT policies and IT security requirements.
• Identify and analyse opportunities for cost reduction and business improvement.
• Challenge and improve existing company-wide systems.
• Manage and develop the Group IT Infrastructure team to achieve results.
• Support the management of Group IT Infrastructure budgets.

Technology Stack

• Microsoft Windows servers on-premise and cloud based services, using Hyper Visors to provide high availability systems.
• Microsoft 365, SQL Servers, SD-WAN, Firewall ownership, with Multi-data centres.
• Global business operations, with the technology managed centrally.

Skills, Behaviours, and Experience

• Proficient in IT and management systems within a multi-site environment.
• Proven track record in formulating and implementing IT infrastructure strategies.
• Experience in planning and delivering projects within agreed timescales and budgets.
• Ability to translate business requirements into technical solutions.
• Strong leadership and people management skills.
• Excellent communication and teamwork abilities in a multi-functional environment.
• Persuasive, enthusiastic, and able to inspire others.
• Effective time management and organisational skills.

Qualifications

• Demonstrable experience managing complex infrastructure within a global business environment.

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and  inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

How to Apply

Please submit your CV and a cover letter outlining your suitability for the role via our careers portal.