Client Services Advisor

Job Description

We have an excellent opportunity for a Customer Experience Coordinator to join a dynamic and growing business in Scarborough on a temporary basis.

This role requires someone who is immediately available and confident in delivering outstanding customer service.

You’ll be supporting clients to ensure they have a smooth and enjoyable experience throughout their whole journey.

Some of the Customer Experience duties are:

• Guide new clients through onboarding and support them throughout their journey
• Develop and maintain strong client relationships, enhancing their overall experience
• Track and respond to Trustpilot reviews, encouraging client feedback
• Analyse customer satisfaction surveys and implement improvements to the client experience

This will be working Monday to Friday 9am–5pm, earning £13.00 – £15.00 per hour depending on experience.

If you’re available to start straight away and want to join a supportive team in a fast-paced and rewarding role, we’d love to hear from you!